Included in all bookings:
- 7 nights’ accommodation
- Bed linen and towels for the week
- Lift pass pre-booking and delivery
- The services of our office and in-resort teams
Catered stays include half-board catering. This comprises:
- Breakfast; 5 days continental breakfast with hot option; 2 days self-service continental
- Daily afternoon tea; including homemade cake or biscuits, fresh baguette and hot drinks
- 3-course evening meal on 6 evenings*
- House wine; bottled red and white wine, during dinner
- Children’s high tea; two courses (if required)
- Dedicated Chalet Host
- Daily light housekeeping
*All catered 7 night holidays will include one full chalet host day off and one additional morning off. Please note any shorter stays (including 3 and 4 night short breaks) will still include a full day off for the chalet host. Self-service continental breakfast and afternoon tea are provided on these days; please note evening meal is not included for the chalet host day off.
For more information on the catering service, including children’s meals and whether we can cater for specific dietary requirements, see our Catered Service page.
Catered stays in our Signature chalets include the addition of:
- Canapés and aperitif; to start your evening
- A selection of cheeses; to enjoy after dinner
Sole occupancy bookings will also receive a complimentary bottle of port to accompany the cheeseboard.
For more information, see our Signature chalets page.
Some of our properties in Morzine, La Tania, La Plagne and La Rosière are available to book as accommodation only on a self-catered basis.
Guests will have full access to the chalet kitchen. Cooking equipment and crockery is provided, along with the essentials of oil, salt and pepper. We regret that the kitchens are not equipped with raclette or fondue equipment, however this can usually be hired from local delicatessens.
For self-catered stays, continental breakfast packages and dinner upgrades may be available to purchase as optional extras, subject to availability.
Self-check-in is available for self-catered bookings, after 16:00.
Not included in your stay
- Taxe de Séjour (the local tourist tax)
- Airport transfers
- Lift pass
- Equipment hire
- Ski school
- Late arrival or departure supplements
- Optional extras
(towel change, cases of lager, premium wines and Champagne)
Midweek towel change: add a midweek towel change to your booking for €10 per person.
Lager or Premium Wine: You can pre-order cases of lager or a selection of premium red and white wine, along with rosé, Prosecco and Champagne to enjoy along with the wine provided as part of your holiday. Please contact us on email@example.com for a full list of available options.
More about your stay
Food & drink
One of our favourite things about catered chalet holidays is the food! We’re big fans of quality home cooking that is delicious and plentiful.Find out more
Our guests' opinions are really important to us and we ask all our guests to tell us about their stay. Read what they have to say.Find out more