Meet the team
When you book a stay directly with us, it’ll be our own team who look after you from the initial point of booking through to your departure from resort at the end of your holiday!
Karen Hill – Sales & Guest Services
With an extensive work background in both leisure and corporate travel, and having skied multiple continents, we were lucky enough to have Karen join us in 2022. Should you give us a call to have a chat about any of our chalets or resorts, it’s highly likely that it will be Karen on the other end of the phone!
She is the embodiment of superwoman (well, we think so!) and somehow manages to juggle (not literally) 3 energetic kids whilst also ensuring that our guests have everything else they need once their stay is booked!
Whilst Karen is particularly multi-talented in some areas, it turns out having a snowball fight whilst skiing down a rather steep piste is not one of them (don’t mentioned the ligaments… ouch!). These days you’re more likely to find her happily singing away down the piste trying to cover up the sound of a creaking knee 😅
Melissa Dunn – Resort Operations
Melissa joined our team in 2023 as our Morzine Resort Manager convinced it was going to be ‘just one season’, and well, here we are! It turned out with her extensive background in hotels and hospitality, she was actually pretty good at this chalet malarkey, and decided to make the full-time move to the Alps.
Melissa now looks after all of our operations on the ground in France, working closely with our chalet owners, partners and suppliers to ensure things run nice and smoothly throughout the winter and summer seasons.
If you’ve ever wondered whether it’s a good idea to bring a rear-wheel drive convertible to the French Alps in the winter, we can confirm (after witnessing her stuck on multiple occasions), no, it’s really not the best idea you’ve ever had! 😆
Peter Richards – Guest Experience
Our very own Chalet Host Extraordinaire! After 5 (!?) winter seasons with us spent between La Tania, Le Praz and Morzine, Peter joined us on a permanent basis in 2025 and is the newest member of our year-round team!
When he’s not hosting chalets, he’s most likely to be busy recruiting our next seasonal team, testing dishes for our new menu or showing off with his cinematic excellence (aka, getting us some great marking material!).
Fun fact… Ever met someone with both armpits tattooed? Well now you have! Original? Absolutely. Worth it? He thinks so! We admire the dedication (and the pain tolerance 😅).
Fiona Bell – Finance & UK Operations
This Lancashire lass has been skiing since the tender age of 3, so it’s no surprise that she eventually swapped the Manchester drizzle for the fluffy snowflakes ❄️ of the French Alps.
After several years working for a large international travel company, Fiona decided that a ski season in La Tania was the ideal career break. One winter season later, that break had become a permanent move, and she joined The Alpine Generation full time.
After several seasons in the Alps (pre-‘the B word’!), Fiona retired her black belt in chalet cake making and moved back to the UK. Having worked in almost every area of the business, she can now usually be found formatting spreadsheets, keeping the finances in check, and using her extensive travel sales and in-resort operations experience to keep everything ticking over behind the scenes.
Morgan Bell – Director
Originally from Yorkshire, Morgan began his career in the travel industry creating tailor-made and round-the-world itineraries. After several years in the industry, the office walls began to close in and, before long, plans were afoot to trade office life for chalet life in the mountains.
One winter season later, he’d caught “the bug” and came back for more, joining The Alpine Generation full time and taking charge of sales. While you may still catch him on the phone taking booking enquiries from time to time, his focus is now more behind the scenes, particularly on business development.
He’s now based in the Lake District, but still likes to get out to the French Alps several times a year… which is for the best really, as his skiing could use the practice 😉
Our Seasonal Resort Teams
And last but not least (and probably most importantly!) our resort teams. Each winter and summer season, our wonderful team of Chalet Hosts and Resort Managers are the people on the ground working hard to deliver you an amazing holiday experience!
