Meet the team
When you book a stay directly with us, it’ll be our own team who look after you from the initial point of booking through to your departure from resort at the end of your holiday!
Morgan Bell – Sales
Should you give us a call to have a chat about any of our chalets or resorts, it’s highly likely that it will be Morgan on the other end of the phone. If he were to go on Mastermind (don’t encourage him), ski holidays would be his specialist subject.
Originally from Yorkshire, Morgan upped sticks to the ‘wrong’ side of the Pennines and settled in Manchester with wife Fiona, working in sales for an international travel company. However, the office walls began to close in and before long, plans were afoot to swap office life for chalet life.
One winter season later, he’d caught ‘the bug’, and came back for more, joining The Alpine Generation full time. Now based in the Lake District (if you haven’t guessed, he’s pretty outdoorsy!), he still likes to spend as much time as possible in the French Alps… which is for the best really, as his skiing could use the practice 😉
Fiona Bell – Chalet Operations & Guest Services
Not only does Fiona have a black belt in chalet cake making, she can also format a better spreadsheet than most city analysts.
This Lancashire lass has been skiing since the tender age of 3, so it’s no surprise that she ended up swapping the Manchester drizzle for the fluffy snowflakes of the French Alps. After several years working for a large, international travel company, Fiona and husband Morgan decided that a ski season in La Tania was the ideal career break they needed. One winter season later and that break became a permanent one; joining The Alpine Generation full time.
After several seasons in the alps (pre-‘the B word’!), Fiona is now based back in the UK and combines her experience in travel sales with her extensive experience of in-resort operations to advise and assist our guests with their holiday arrangements, and ensure everything is set up in resort ready for your stay!
Karen Hill – Guest Services
With an extensive work background in both leisure and corporate travel, and having skied multiple continents, we were lucky enough to have Karen join us in 2022!
She is the embodiment of superwoman (well, we think so!) and somehow manages to juggle (not literally) 3 energetic kids whilst also ensuring that our guests have everything else they need once their stay is booked!
Whilst Karen is particularly multi-talented in some areas, it turns out having a snowball fight whilst skiing down a rather steep piste is not one of them (don’t mentioned the ligaments… ouch!). These days you’re more likely to find her happily singing away down the piste trying to cover up the sound of a creaking knee 😅
Graham Taylor – Business Development
After leaving financial services in search of a new challenge, and the opportunity to work on his somewhat “unique” off-piste technique, Graham headed out to the alps alongside wife Kelly to see what this chalet hosting malarkey was all about. A couple of years later, The Alpine Generation was born.
A self-titled “ideas man”, Graham drives us all crazy with his tendency to produce 100 new ideas a day (usually a mix of good, bad, and the downright impossible). With his eye firmly on the bigger picture, Graham’s main focus is product and partnership development. 9 years into this challenge, his enthusiasm and desire to make The Alpine Generation the best at what we do remains one of his key attributes.
So, unfortunately, does that somewhat dodgy off-piste stance. But you can’t have everything can you?
Benedict Butler – Resort Operations
Ben is an instructor-level snowboarder who has spent most of his career in operational and client-facing roles for a variety of tour operators. Having spent time in various European countries he is now heading into his 20th (!?) season in the 3 Vallées.
Ben takes responsibility for the delivery of our product and service across our Tarentaise resorts, applying his unfailingly high standards and common-sense approach to get the best from our teams (rumour has it he was once spotted supervising chalet hosts whilst they vacuumed chalet walls!), and ensure we deliver a high-quality and consistent holiday experience.
Claim to fame: When Ben first dropped ‘that time I took Boris Johnson canyoning’ into conversation, we thought it was a test to see if we were listening. Turns out he actually did take Boris Johnson canyoning. Who knew?
Disclaimer: Ben would like to make it clear that this was a purely professional engagement and that he does not spend his weekends partaking in extreme sports with government ministers.
Hannah Godwin – Resort Operations
After escaping from the world of teaching, Hannah settled permanently in France and is based in Morzine area.
She joined The Alpine Generation in 2022 and now oversees our resort operations and partner relationships in the Portes du Soleil. Along with her local knowledge and chalet experience from ‘back in the day’, she keeps everything running seamlessly in resort and ensures that everything is in place for our guests to have a great holiday!
Claim to fame: For a few years Hannah was the Community Manager for Saracens Rugby Club and holds the accolade of being the first Female Development Officer in rugby! #girlpower 💪🏼
Hannah Sutcliffe – Resort Manager and Recruitment Co-ordinator
After finishing at Durham University, Hannah embarked on a gap year as a Chalet Host, and never looked back! She now heads up our team in the Three Valleys, and outside of the winter season can be found co-ordinating our recruitment program for the following winter.
She still loves cooking and hosting so frequently hosts dinner parties (we’ve heard they get pretty wild!), though is quite glad her new role means a little less cleaning!
Hannah loves skiing, travelling and enjoying all the alpine bands at après, and is a dab hand at crochet! 🧶She can actually crochet a bucket hat in three hours… impressive!
Our Seasonal Resort Teams
And last but not least (and probably most importantly!) our resort teams. Each winter and summer season, our wonderful team of Chalet Hosts and Managers are the people on the ground working hard to deliver you an amazing holiday experience!
What our guests are saying about us
Where do I start! The holiday surpassed all our expectations? The chalet was beautiful. When we first were greeted by our hosts we knew we had struck gold! Their friendliness, enthusiasm, care was exceptional, nothing was too much trouble. Their cooking skills were phenomenal, I have never eaten so well on holiday!
The whole experience from being looked after by our hosts to being looked after by the staff at Skiset was second to none. All your staff have been amazing, all our questions leading up to the holiday were always dealt with very quickly.
We will certainly recommend your company. Thank you for everything! — J.U